COVID-19 | HYPEACH UPDATE

Hypeach recognizes the seriousness and severity of COVID-19 affecting our country. Our sincerest appreciation goes out to all of the healthcare providers working tirelessly around the clock on the front lines and behind the scenes. We share a collective hope that we all stay safe and healthy. As a business we are taking all necessary measures to ensure the safety of our customers and employees by following CDC Guidelines, national, and state orders from California’s Governor.

 

Our Warehouse 

We use a third-party warehouse and fulfillment center in California that ships worldwide. It is deemed an essential part of the national supply chain by Governor Newsom. To ensure the safety of personnel, the warehouse has increased its daily cleaning protocols and practices; all employees wear protective gloves & masks, adhere to social distancing practices, including during breaks, and have hand sanitizers & wipes available throughout the building for increased personal safety. Our warehouse adheres to all state and national orders and guidelines as they evolve day to day.

 

Our Office 

Effective March 16th all of our employees began working from home indefinitely until we are advised by the State of California. We are connected and operating remotely without disruption to services in any way.

 

Online Orders & Packages

We are currently processing all online orders within our standard shipping & delivery timesOrders over $75 receive free shipping and free returns with any purchase - always.

 

All warehouse personnel use gloves when they come into contact with all products and packaging materials. We utilize the carriers below to deliver Hypeach orders; each have their own guidelines and practices with regard to the handling of packages during this time in light of COVID-19.

 

Please see the most current online information regarding their current safety measures for each provider:  UPS    FedEx    DHL (international orders).

 

Customer Service

Have questions? Our Customer Service representatives are always available to help. They can be reached by phone, email, Instagram or Facebook via our Contact Us page.

 

We sincerely hope that you and your families stay safe and healthy during this unprecedented time. We’re all in this together and are here to help or provide a smile in any way we can.

XO

Team Hypeach

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